Recall An Email In Office 365

It happens. You made a mistake.

The recipient must be using Outlook 365 or the Outlook Exchange Client. If the recipient has an Outlook Email Rule that automatically “moves” the message to a different Email folder, then the Recall will not work. This is because the Recall feature only works on Emails in the recipient’s Inbox – It won’t know where to look if it. In Outlook's Home tab, click Sent Items in the vertical column along the program's left side. Click to open the message you want to recall. (You must actually open the message to recall it. Or maybe you sent a work email and just forgot to attach a document that your co-workers need. Recalling message options in Office 365 OWA directorcia Uncategorized April 7, 2018 1 Minute There are many times when you want to recall a message you have sent in Outlook or Outlook Web Access (OWA).

How do you “take back” or recall an Outlook email message that you already sent? How do you recall a message and replace it with another one? Go to your Outlook Sent Items folder first, and then recall that message! Quickly!

Here’s how:

Can’t find Recall This Message?

You can recall messages only when you have a Microsoft Exchange account, and the recipient of your message is also using an Exchange account. If you don’t see Recall This Message on the Outlook Actions menu, you can’t recall messages. The option to recall a message is not available if you’re using a POP3, IMAP, or HTTP email account (for example, MSN Hotmail).

—David Ludwig

For your recalled message to be deleted, both you and the recipient must have a Microsoft 365 Business account or Microsoft Exchange email account in the same organization, meaning the same. Office 365: Email & Calendaring How do I recall a message I've already sent? Outlook allows you to cancel (recall) messages that you have sent to other Outlook users. However, this feature is not available in OWA (Outlook Web App).

With message recall, a message that you sent is retrieved from the mailboxes of the recipients who haven’t yet opened it. For example, if you forgot to include an attachment, you can try to retract the message, and then send a replacement message that has the attachment. Message recall is available if both you and the recipient have an Office 365 or Microsoft Exchange email account in the same organization.

Recall an email message:

Note: Recalling a message can take up to two minutes to process and will only be successful if the following conditions are met:

1. The recipient uses the Outlook client (not Outlook on the web or the Outlook app), and Outlook is running.

2. The recipient is on the same Exchange server (a Oryon employee). It will not work if the message was sent to someone outside of the Oryon.

3. The message must still be unread and in the recipient’s Inbox.

How to recall the message

How To Recall An Email In Office 365 Outlook Web App

Step 1: In Mail, in the Folder Pane, click Sent Items.

Step 2. Double-click the message that you want to recall.